Last updated: October 5, 2026
By subscribing to TradewindSupport's services, you agree to these Terms of Service. If you do not agree, please do not use our services.
TradewindSupport provides remote technical support services for restaurants and small businesses, including but not limited to:
On-site visits are available but billed separately and not included in the monthly subscription.
Our service is billed monthly at $200 per location, plus applicable tax. Payment is processed automatically through our payment processor. You may cancel your subscription at any time with 30 days' notice.
On-site technical visits, when requested and available in your service area, will be billed separately at our current rates.
You may cancel your subscription at any time by contacting us. Cancellations require 30 days' notice. You will continue to have access to services through the end of your billing period.
Standard support hours are Monday–Friday, 8am–8pm Arizona time (MST). After-hours help is subject to availability; response and resolution times are not guaranteed. We do not guarantee uninterrupted service. We are not liable for service interruptions due to circumstances beyond our control.
TradewindSupport provides technical support services to the best of our ability. We are not responsible for data loss, business interruption, or any indirect damages resulting from technical issues with your systems. Our liability is limited to the amount paid for services in the current billing period.
You are responsible for:
We reserve the right to modify, suspend, or discontinue any aspect of our service with reasonable notice. Price changes for existing subscribers will be communicated 30 days in advance.
These terms are governed by the laws of the State of Arizona. Any disputes will be resolved in the courts of Arizona.
For questions about these terms, contact us at: